The technician edition built to control the day.
TechPro Mobile gives technicians the tools and resources they need to service customers, stay compliant, keep the shop informed, and deliver a polished customer experience from dispatch to job completion. ArrivalSync is included, along with two-way messaging, inspections, AGRSS workflow support, environmental condition capture, customer payment, customer notifications, and much more.
From route visibility to payment and completion
Customer payment, customer job completion notification, inspection workflow, field messaging, safety data capture, and technician-ready job control all in one mobile edition.
Everything technicians need in the field
The TechPro Mobile Edition is designed to help technicians manage the job, protect the shop, improve communication, and deliver a stronger customer experience from arrival to completion.
ArrivalSync live tracking
Customers can follow technician arrival in real time with a familiar, rideshare-style map experience.
Technician-driven day control
Schedules, job details, navigation, service data, and customer actions stay accessible right from mobile.
Customer payment capture
Take payment in the field and keep jobs moving without added office delay.
Inspection and acknowledgement tools
Complete inspection steps, collect notes, capture signatures, and improve documentation consistency.
Image and video documentation
Support pre-existing damage communication and protect the shop with rich visual job records.
Environmental conditions saved automatically
Record temperature, humidity, dew point, and related job conditions to support proper workflow documentation.
AGRSS workflow support
Keep required safety and installation data organized inside a technician-friendly mobile process.
Customer notifications
Trigger on-the-way and job completion visibility that keeps customers in the loop from start to finish.
And a whole lot more
TechPro Mobile is built as a complete field extension of eDirectGlass, not just a basic technician app.
ArrivalSync Give customers the visibility they already expect.
With ArrivalSync, your customers get a modern communication experience that feels familiar, convenient, and professional. Keep them informed automatically while helping your shop reduce unnecessary check-in calls.
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Track their technician in real time with live-map updates Show customers where the technician is and provide better confidence in arrival timing.
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View technician profile details Let customers see who is coming to the job for a more professional experience.
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Receive automated arrival updates Keep customers informed without extra manual calls or texts from the shop.
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Enjoy a modern experience similar to their favorite rideshare apps Deliver the type of communication today’s customers increasingly expect.
Modern customer communication without extra overhead
ArrivalSync helps shops deliver a polished, tech-forward experience while cutting down on routine status calls and making the day easier to manage.
Right-sized pricing for shops of all sizes
TechPro Mobile is built to work with your eDirectGlass account, giving shops an affordable way to equip technicians with advanced mobile tools and modern customer communication.
ADDRESS:
8553 E San Alberto Dr
Scottsdale, AZ 85258
Telephone:
+1 480-993-0915 (USA)
+1 450-977-2284 (Canada)
Our Office Hours:
Monday-Friday: 06:00–17:30 (USA)
Monday-Friday: 09:00–17:30 (CAD)