Automotive Glass SaaS Platform

Create Quotes in Seconds.

Run your shop with modern software for quoting, invoicing, scheduling, insurance billing, procurement, customer communication, and more.

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Built for modern shops

Quote faster. Schedule smarter. Bill cleaner.

A connected platform for shop management, invoicing, procurement, customer communication, and workflow automation.

  • Fast quote and invoice creation
  • VIN and plate-driven workflow
  • Insurance and network billing support
  • Customer communication tools built in
Built-In Intelligence

Part Matching Included.

Get the right part from the license plate or VIN and move from lookup to quote faster with a cleaner workflow for your staff.

Supplier Integrated

See your costs, availability, and order parts without jumping between disconnected systems.

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Simple Scheduling

Schedule, dispatch, and route jobs with a cleaner workflow built for shop and mobile operations.

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Website & Social Media Quoter

Allow customers to request service and book jobs 24/7 from your website and social channels.

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eDirectGlass support and platform overview
Support That Understands the Industry

How can we help?

Professional online help is just a click away. Our Customer Experience Managers are ready to assist you with your shop management needs. Our team has real automotive glass repair and replacement experience, so you get guidance that is practical and relevant.

Ed G. is Here to Help

Let Ed G., your virtual assistant, help you find the support or information you need.

eDG Learning Center

Access your online video help library 24/7 and get more from your eDirectGlass experience.

Platform Features

All sorts of features. All to help you grow.

Invoice Builder

Quickly build quotes and invoices. Enter a VIN or license plate and let Ed G. do the rest. Reduce EDI and billing rejections by over 90%.

Customer Relationship Management

Communicate directly with your customers during and after service. Manage referral programs and improve retention.

Email and SMS

Keep customers, technicians, and staff informed with built-in email and text communication tools.

Payment Center

Easily manage money owed to you, especially insurance and network jobs, with a cleaner collection workflow.

AGRSS and AGSC Ready

Keep critical job safety information in one place, including automated weather conditions, electronic inspections, and more.

Real-Time Reporting

Monitor your business with dashboards, alerts, and reporting tools that help you stay ahead of issues and opportunities.

Why eDirectGlass

Our advantages

Quality Support

Our Customer Experience Managers understand the automotive glass industry, from shop operations to insurance workflows.

The Most Features

Your account comes with the tools and services you need to succeed, without a stack of costly add-ons.

Any Device, Anywhere, Any Time

Access your account from mobile, tablet, laptop, or desktop with a fully internet-based platform.

Vehicle and Part ID Services

GlassPartMatch helps organize and match the data you need to identify the right vehicle and part the first time.

Testimonials

What our clients say

★★★★★

We have been using eDirectGlass for over 10 years and their customer service and features have allowed our shop to be profitable and the leader in our market.

Jessica Rich, Auto Glass America
★★★★★

Every automotive glass shop should be using eDirectGlass. Between their features and extraordinary customer support, our company can focus on providing our customers the very best service.

Gary Neves, NOVUS Glass Concord, CA
★★★★★

Automotive and flat glass services and support in one package. We love the support and features eDirectGlass provides our shop.

Rick Rosar, Rapid Auto Glass

ADDRESS:

8553 E San Alberto Dr
Scottsdale, AZ 85258

Telephone:

+1 480-993-0915 (USA)
+1 450-977-2284 (Canada)

Our Office Hours:

Monday-Friday: 06:00–17:30 (USA)
Monday-Friday: 09:00–17:30 (CAD)